If you use Microsoft Teams, now you can use it to replace your existing handsets and traditional phone system. With Microsoft 365 Business Voice there is no physical equipment required to purchase or maintain.
Microsoft Business Voice is a cloud-based phone system built for small businesses. It enables users to make, receive and transfer calls to and from landlines and mobile phones on the public switched telephone network (PSTN) all within Microsoft Teams.
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Every user onboarded to Business Voice will have their own virtual phone number that can be used with their Microsoft Teams profile, on any device that supports the app. What this means is that you can have a business telephone system in any office, home office, and even your back pocket.
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Unlimited locations - can be rolled out to all your users, no matter where they are
Each user receives a direct dial number if needed
Full company phone directory (no need for extension numbers) searchable by name
Features include call transfer, hold music/messages, and call queues as well as voicemails transcribed to Outlook
All communications and collaboration tools are visible within one window view
The ability to have conference calls remotely for Team meetings
Click to Call phone functionality within any Microsoft Office 365 Apps
Significant cost savings
Robust and secure system